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Citizen Charter

Mick no

Services payable

Service recipient

Things to do for service delivery

What the service provider has to do

Performance deadline

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01

Free book distribution

Parent / Student

The child should be admitted to the nearest primary school in time.

The Upazila Education Officer will ensure the distribution of books at the scheduled time as per the demand and availability of the school; Include / save the distribution account in the specified register and send a report in this regard to the District Primary Education Officer.

The last week of December

 

02

Formation / restructuring of SMC and PTA

 

If anyone wants to be a candidate, he has to make a written application to the headmaster of the concerned school.

The committee has to be formed as per the instructions and policies.

Take initiative three months before the expiration of the term of the committee

 

03

Preparation of stipend list

 

The child has to be admitted to the nearest primary school.

Stipends should be provided in accordance with the relevant list by making appropriate list.

In March of each year

 

04

Allow training in other institutes including BEd and M Ed

Teacher

You have to apply with the concerned Upazila Education Office by March 31.

In case of application, emergency action has to be taken as per the rules and it has to be sent along with Zaprasio.

By April 15

 

05

Disposal of Timescale's application

Teacher / Staff

You have to apply in time. You have to submit ACR and service book (updated) of last 3 years with the application.

The DPC should be referred to the Department of Promotion Committee with the recommendation of the DPC and informed to the applicant.

Within 30 (thirty) working days

 

 

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07

Provide promotion

Head teacher

Nothing to do

The DPC should be referred to the Department of Promotion Committee with the recommendation of the DPC and informed to the applicant.

Within 90 (ninety) working days of vacancy

 

07

Skills limit application disposal

Teacher

Must apply in time. The last 3 years ACR and service book (update) must be submitted with the application.

The application has to be forwarded along with Japrasio and the applicant has to be informed.

Within 7 (seven) working days

 

07

LPR / LampGrant Application Settlement

Teacher / Staff

The application should be submitted along with the following papers:

1. SSC / School Leaving Certificate 2. LPC 3. First appointment letter 4. Job ledger 5. Certificate of leave.

The application related to Ushio should be sent to Japrasio and the applicant should be informed.

Within 7 (seven) working days after submission

 

09

Pension case / application settlement

Teacher / Staff

Pension

The application should be submitted along with the following papers:

1. Application form for receiving pension in the prescribed form (3 copies) Certificate of all educational qualifications 3. Full job description 4. Appointment letter 5. Letter of promotion (if applicable) Copy of all orders of transfer to revenue sector if there is employment in development sector. Job ledger 7. 6 (six) attested passport size photographs. 9. Citizenship Certificate 10. No-claim letter 11. Last Salary Certificate (LPC)

Within 15 (fifteen) working days of receipt of the application, all the documents have to be verified and sent along with the jeeprachio and the concerned applicant has to be informed.

Within 15 (fifteen) working days of submission

 

 

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12. Certificate with five fingerprints 13. Sample signature 14. Bank account number 15. Order regarding job security 17. Certificate of selection of successor / heir 18. 16. Clear written certificate to the effect of 'audit objection' and 'no departmental case'. Copy of Retirement Preparatory Leave (LPR) Order.

 

Family pension

The following documents need to be submitted:

1. You have to apply for pension in the prescribed form (3 copies). Death certificate 3. Letter of appointment 4. Promotion letter (if applicable) 5. Educational certificate 6. Copy of all orders of transfer to revenue sector if there is employment in development sector. Job ledger 7. Full job description 9. Citizenship Certificate 10. Heir / Certificate of Inheritance 11. Certificate of salary till the day of death 12. 6 (six) attested passport size photographs.

 

 

 

 

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13. Sample signature 14. Powers of heirs / heirs 15. Certificate not to remarry if widowed 18. No-claim letter 16. Certificate of Last Salary (LPC) Bank account number

 

 

 

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Disposal of loan application from GPF

Officers / staff and teachers

You have to apply with updated Account Slip in the prescribed form.

Send along with Japrasio within the time specified in column 8 and inform the concerned applicant.

Within 7 (seven) working days

 

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Disposal of application for final withdrawal from GPF

Officers / staff and teachers

The following documents need to be submitted:

1. Form No. 63 (Audit Manual) (counter-signed by the Head of Office) Certificate of Authorization by the concerned Accounting Officer. LPR Grant Order 4. Death certificate in case of death. Representative / Nominee Certificate 6. If she is a widow